Proactive Hardware Monitoring

Proactive monitoring involves ensuring standards are met and that the place of work is protected and free of hazards prior to any unwanted situations.

Reactive monitoring is about comparing safety performance to network health problems that occurred earlier.

Why should you choose us to proactively monitor your IT?

Rest assured that your network is fully monitored with Innovate. We remotely monitor the devices of our clients, be it a PC, Mac, server, storage area network, router or switch, we keep an eye on it and react to any issues quickly – often before you are even aware of the issue! We can now remotely manage and maintain mobile devices; smartphones and tablets too.

How do we do this?
Innovate provides a cloud based proactive client network management solution. We constantly monitor our customer networks and are made aware immediately via dashboard alert, email or SMS if there is a problem. This means immediate action can be taken rather than waiting for hardware/software to fail and adopting the traditional reactive support model.

This service involves installing (remotely) a small client agent on each device. This will report back to our central database on pre-defined intervals and alert according to pre-set thresholds. We will also grant our client access to the system (if requested) and issue regular system reports.